Opulentus Immigration Services Pvt Ltd is one of the premier visa consultancies, which has been rendering world class visa services to thousands of people. With over 10 years of expertise in the industry, Opulentus has etched its name with golden letters in the arena of the immigration industry.
As days have passed, the number of people approaching Opulentus poured in that in turn enabled us to come out with a separate department known as Opulentus complaints section.
Opulentus complaints department addresses clients’ issues on a day to day basis. Either client or a prospective client of Opulentus is encouraged to send in an email to [email protected] whenever he/she feels that something should be brought to the notice of Opulentus.
Opulentus team, which will take of these issues, broadly consists of three sub-departments—the general desk, the visa desk and the legal desk.
After Opulentus complaints department receives your grievance or issue, Opulentus team would go through the same to decide under which category it falls.
The general desk will promptly get in touch with the client or prospective client and address the concern if it’s related to inconvenience caused to him/her during the visa processing.
If the matter is related to pending of the visa application, our visa desk team will look into the issue on a priority basis and do the needful.
In case the complaint is intended to threaten or malign the image of Opulentus, the legal team would plunge in to follow the due procedures of law.